Last updated: January 1, 2025
Webs Aura ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully.
1. Information We Collect
We may collect information about you in the following ways:
- Personal Identification Information: Name, email address, phone number, and other contact details you provide via forms, email, or other communication channels.
- Technical Data: IP address, browser type and version, device type, operating system, pages visited, time spent on pages, and referral URLs — collected automatically when you visit our website.
- Project Information: Details about your business, goals, and requirements that you share during project scoping, onboarding, or discovery calls.
- Payment Information: Billing details processed through secure third-party payment processors. We do not store card numbers on our servers.
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide the services you have requested
- Send project updates, invoices, and service-related communications
- Improve our website, services, and client experience
- Comply with legal obligations and resolve disputes
- Send you marketing communications if you have opted in — you can unsubscribe at any time
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third-party tools we use to operate our business, such as email platforms, project management tools, and cloud hosting providers. These parties are contractually obligated to keep your information confidential.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests from public authorities.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. Types of cookies we use:
- Essential Cookies: Required for the website to function. Cannot be disabled.
- Analytics Cookies: Google Analytics to understand how visitors use our site. This data is aggregated and anonymised.
- Marketing Cookies: Used to show you relevant advertisements on other platforms if you have visited our site. You can opt out via your browser settings or Google's opt-out tools.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data is typically retained for five years after project completion.
6. Your Data Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to processing of your personal data for marketing purposes.
To exercise any of these rights, please contact us at hello@websaura.com.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of every site you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Webs Aura
Email: hello@websaura.com