Our Product · AI Support for Shopify
AstaDesk is WebsAura's own AI customer support product. Its agent, Ava, answers order, shipping, and product questions from your live Shopify data, in your voice — and never moves money without your approval.
Sound Familiar?
“Where's my order?” “Is this in stock?” “Can I return it?” Ava answers those from your real store data, so your inbox only holds the conversations that need you.
Real orders and tracking, never guesses.
Updates live. Take over any conversation at any time.
A light chat bubble for your store, on in one click.
Your tone, your policies, your rules.
Our Process
Three steps from sign-up to Ava answering your customers.
One click. Ava reads your orders, tracking, and products, so every answer uses real data.
Keep your address. Customer emails, plus chats from your storefront, land in one AstaDesk inbox.
Add your policies and tone, try her on a sample store, and switch on the topics she can answer alone.
You Stay in Control
Nothing that touches money happens without your approval — even on Autopilot.
On Autopilot (Growth and Scale plans), when Ava is confident.
Ava prepares it. Nothing happens in Shopify until you approve — then she tells the customer.
With a short reason, so you can pick it up in seconds.
Founding Launch Pricing
Lock in these prices while founding spots last. Cancel anytime.
The Support Sidekick
$52/ month
For founders who are tired of answering the same customer questions.
The AI Support Employee
$99/ month
For Shopify brands ready to stop managing their inbox themselves.
The Support Department
$230/ month
For brands where support is becoming a real operational bottleneck.
Prices in USD. See astadesk.com for current plans and full feature lists.
FAQ
No. She can only state facts from your Shopify data or the policies you add. When she can't find the answer, she sends a short holding reply and hands the conversation to you.
No. Refunds, cancellations, and address changes are always proposals that wait for your approval, even on Autopilot. Once you approve and it's done in Shopify, Ava tells the customer.
No. You forward your existing support inbox to AstaDesk. Customers keep writing to the same address.
The store chat is labelled as an AI assistant, and a person can take over any conversation at any time.
Yes. Create your account, connect your store, and try Ava on the Test page with a sample store. Choose a plan when you're ready for her to reply to real customers.
Most stores are ready in about ten minutes: connect Shopify, forward your email, and add your policies.
AstaDesk is WebsAura's own product — built and run by the same team behind our Shopify development and AI integration services.
Free Consultation
Connect your store, try Ava on a sample store, and go live when you're happy with her answers. Want help setting it up, or a custom AI integration instead? Talk to the WebsAura team.
Prefer email? info@websaura.com