Privacy Policy

This Privacy Policy explains how WebsAura ("we", "us", "our") collects, uses, and protects personal information when you visit websaura.com or contact us about our e-commerce development, website development, AI integration, and support services.

1. Information we collect

Information you provide

• Contact and consultation forms: your full name, business name, email address, phone number, current website, required service, preferred platform, project description, expected timeline, and estimated budget.
• Chatbot: the answers you choose to give and, only if you choose to send your requirements to our team, your name, email, company name, required service, current website, project description, timeline, and budget (optional).
• Direct communication: information you share by email, phone, or messaging apps.

Please do not share passwords, payment card details, or other sensitive information through our forms or chatbot.

Information collected automatically

• Essential technical data needed to deliver and secure the website, such as your IP address and browser type in server logs.
• If you consent, analytics data about how you use the site and advertising conversion data.

2. How we use your information

• To respond to your enquiry and provide a consultation, recommendation, or quote.
• To deliver, manage, and support the services you engage us for.
• To protect our website, forms, and chatbot against spam, fraud, and abuse.
• With your consent, to understand website usage and measure the effectiveness of our marketing.
• To meet legal, accounting, and regulatory obligations.

We do not sell your personal information.

3. Legal bases (where applicable)

Where data protection laws such as the GDPR apply, we process personal information on the basis of your consent, steps taken at your request before entering into a contract, our legitimate interests in running and securing our business, and compliance with legal obligations.

4. Cookies and similar technologies

We use essential storage to operate the site and remember your privacy choices. Analytics and marketing cookies (such as Google Analytics and Google Ads conversion tracking) are only activated if you opt in. You can change your choice at any time.

Open cookie settings

5. Service providers

We share information only with trusted providers who help us operate our business, such as website hosting, form delivery, email, analytics (if you consent), and customer relationship tools. These providers may only use your information to provide their services to us.

6. International transfers

Our team and service providers may be located in different countries. Where information is transferred internationally, we take reasonable steps to ensure it remains protected.

7. Data retention

We keep enquiry information for as long as needed to respond and manage any resulting relationship, and client project records for as long as required for legal and business purposes.

8. Security

Our website is served over HTTPS, and our forms use encrypted transmission, spam protection, and server-side validation. No method of transmission or storage is completely secure, but we work to protect your information.

9. Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to object to processing, to data portability, and to withdraw consent at any time. To make a request, email info@websaura.com.

10. Children

Our website and services are intended for businesses and are not directed at children.

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date shows when it was last revised.

12. Contact us

Questions about this policy? Email info@websaura.com or use our contact page. See also our Terms and Conditions.